People can vastly overestimate their ability to communicate unambiguously by email. We find it hard to take another person’s perspective when communicating electronically. Even worse, our recipients tend to interpret emails more negatively than other forms of communication, making them even more likely to respond aggressively.
Don’t flame me, bro’
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networking
People can vastly overestimate their ability to communicate unambiguously by email. We find it hard to take another person’s perspective when communicating electronically. Even worse, our recipients tend to interpret emails more negatively than other forms of communication, making them even more likely to respond aggressively.